Steer clear of 2 left feet

If you want any level of customer service then steer clear of this evil, time-wasting money-grabbing bastard of a company.

We got all excted with our first kid when we bought a Quinny buggy (3 wheeler, travel system with carry cot, car seat etc etc) It was fine but the paddle brake on the rear axle stopped working. We live in a hilly place so having a working brake is kind of important to us.

We contacted the supplier, Two Left Feet, who said that we owuld have to pay to ship the buggy back to them. Eventually they agreed to come and pick it up. After 2 days off work waiting around they came and collected it. We heard nothing for 6 weeks, when we finally got through to someone that could help they had no record of getting the buggy. They looked into it and found it in the corner of their warehouse, still in its box…. Wrangling continued until we wrote directly to their MD and insisted on our money back- we went and bought a Phil and Ted’s. We LOVE that- why did we ever buy anthing else? More on that another time. Two left Feet. FAIL.